We’re an Australian company making it easier for people to see and feel plain language.

Plain language improves clarity making employees happier and customers more interested. The benefits for your business are:

• Stronger results
• Reduced complaints
• Enhanced business reputation

Plain Language Certified’s Trust mark is a special stamp of approval. It’s a simple extra step to gain independent compliance. The Trust mark shows your customers you care by making everything clear to understand.

We own the Plain Language Pro Certification Trademark. The ACCC and IP Australia check and allow the use of this special mark.

Our Vision

Building trust through plain language

Our Purpose

Recognise and promote organisations that communicate using plain language.

Our Values

  • Transparency
  • Fairness
  • Trustworthy
  • Simplicity

“This certification is a great representation of our commitment to both our customers and governance framework. We were really pleased to have the first document certified by Plain Language Certified.”

Aimee McGuinness, Chief Sales Officer, Allianz Partners.

“For Youi, becoming a Plain Language Certified member was a clear statement that we place the needs of our customers at the heart of everything we do. Achieving Gold Certification for our Motor and Home insurance products was also a great recognition for the team.”

Peter Broome, Chief Operating Officer, Youi.

Contact Us

Whatever aspect of Certification you need help with, we're here for you

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